CHANGELOG
Every release, including the ones that only fixed something. Older versions of our terms and privacy policy are archived here too.
An export could fail the first time you ran it and work the second, because the renderer gave up on fetching your video before it had finished arriving. It waits now.
If your connection wobbled mid-upload — which on a phone it does — every byte already sent was thrown away and you had to start the whole video again. It retries by itself now.
When a video won’t decode we already explain that it is probably HEVC and what to do about it. That explanation was also being filed as an application error, which crowds the list where real upload failures live.
On a phone the “…” menu on a video was wider than the card holding it, so Delete and the options under it were cut off at the card’s edge. And opening a second card’s menu left the first one still open behind it.
On a tablet, the caption showed its “Drag to move” outline and then refused to move. The preview was measuring the caption only while a mouse hovered over it, and a finger never hovers — so the drag was rejected before it began.
Yesterday’s analytics counted every visit as a stranger. Signed-in sessions are now linked to an account id — the opaque one, not your name or your email — so we can see a journey instead of a crowd. The privacy policy says so.
Until now this site measured nothing about how it was used, and the privacy policy said so in as many words. That changed today: there is analytics on the site, so the policy has been rewritten to describe it rather than deny it.
Phones increasingly record in HEVC, a format many browsers cannot open. We told people their file looked wrong. The file was fine; the browser could not read it, and now we say so — along with what to do about it.
If an upload failed part-way through, its card kept saying “processing” — in some cases for more than a day — for something that had already stopped. It says failed now, so you can delete it or try again instead of waiting on it.
Transcription happens away from your browser, but nothing was collecting the result unless a tab was open and watching. Close it at the wrong moment and the video sat as “queued” indefinitely — the work had been done, nobody had picked it up. It is picked up now whether you are looking or not.
Drop a file with a very long name into one of the free tools and the settings beside it — format, sample rate, the clean-up switches — slid off the right of the screen. Not scrolled off: clipped, with no way to reach them. Reported on the audio extractor; it turned out to affect five of the tools.
Whether you can do this without paying, whether it works on an iPhone, and how to get captions that type themselves out. All three were true of the product and answered nowhere on it.
If your browser was translating the page, the dashboard could fail outright — the translator and the app were both rewriting the same text, and whoever moved second hit a wall. The app now asks browsers to leave its own screens alone, which also stops your video names and captions being rewritten into another language behind your back.
The row of other tools at the foot of every tool page always showed the same three, so the last two — the transcript counter and the safe-area preview — could only be reached from the free tools index. Search engines never found them at all.
Several pages led with a slogan instead of a name, which reads well once you are already here and tells a search engine nothing. They now say what they are — and the pricing page, which had no main heading at all, has one.
Leaving the editor open for a long time — or closing the laptop and coming back — could leave the preview unable to play, with nothing on screen explaining why. It now quietly fetches a fresh link and carries on.
Your videos are called what you called them, minus the file extension. “Apple Polishing Cloth Review (1080p, h264).mp4” was mostly noise on a card that is already showing you the video.
Burned captions no longer carry commas and full stops. Short text held on screen for a second is not prose, and the punctuation read as clutter — so it is off by default, with a switch in the style panel if you want it back.
Picking a language in Settings used to tell the transcriber what to listen for. It now does what everyone read it as: your video is captioned in whatever language was actually spoken, then translated into the one you chose.
The window you meet when you go to export without a subscription has been rebuilt. It shows the video it is holding, both plans, and exactly what a subscription adds.
The line between the free video and a subscription is now drawn in the same place everywhere — and where something is locked, it says so instead of failing when you click it.
Captions can now be written in a language nobody spoke. Pick a caption language and the words are rewritten into it, on exactly the timings they already had.
Two fixes: choosing a language now actually changes the transcription, and captions burn into the video for every writing system rather than only Latin and Arabic.
A proper language picker in the editor, with the flag and name of every language we can caption — and a confirmation before anything is replaced.
If the captions come back in a language you weren't speaking, you can now say which one it is and have them done again.
A maintenance release. Nothing looks different — this is internal work and a few small fixes.
A pass over how sessions and the account screens are protected. Nearly all of it is invisible — one part you will notice.
The landing page has been rebuilt: a demo you can watch without signing up, a look inside the editor, and a straight answer to what you get for what you pay.
Renaming yourself in Settings saved the new name but kept showing the old one in the account menu — and not only on that page. Your name is carried inside your sign-in session, and saving it never refreshed that, so the old name could follow you around for an hour, through reloads.
Every page here is drawn to a 1440-pixel width, and until now that is exactly how wide it stayed — so on a large monitor the whole site sat in a column down the middle with half the screen empty on either side. Above 1600 pixels the page now scales to the screen it is on, signed in as well as out.
The yearly plan's discount was larger than paying up front is actually worth, so it was brought into line with monthly. Alongside it, two things moved between the free tier and a subscription.
Every export used to download as captions.mp4, so a folder of them was captions.mp4, captions (1).mp4, captions (2).mp4 — the one name that tells you nothing. They now keep the name you uploaded.
Getting hold of us used to mean finding the contact page and typing out who you are. There's now a support panel on every signed-in screen that already knows — so a bug report is three taps and a sentence, and it comes back with a reference you can follow.
Every app draws its own buttons over your video, and a caption underneath them is something you normally find out after posting. The editor now shows those areas while you work, and moves the caption out of them in one click.
Only the home page had a preview image. Every other page — the free tools, the blog, the legal pages — pasted into a chat as a bare grey rectangle. All of them now carry a proper card.
On a monitor wider than about 1440px the signed-in pages kept stretching, and the style carousel on the home page started in the wrong place. Both are fixed at every screen size.
The dashboard was the one signed-in page with no way out of it. It now carries the same footer as the rest of the site.
If you were signed in, pages had started failing on the first load and signing you out on the second. That is fixed, along with a handful of small things that only went wrong on a narrow screen.
Somewhere to write about how this thing works — seven posts on captioning, accessibility, and the decisions behind a deliberately cheap product. Posts are Markdown files, so publishing one is writing one.
A set of small tools that run entirely in your browser — no account, no upload, nothing sent to us — plus the contact, legal and changelog pages the site had been going without.
Everything from uploading a video to downloading a captioned one now works end to end, and subscriptions are wired up so exports can be unlocked.
Captions can move, and the whole editor was rebuilt as a bottom-sheet layout on small screens rather than a scaled-down desktop one.
A real type library behind the caption styles, and Arabic captions that read in the right direction with the right glyphs.